Your Questions Answered

frequently asked questions

01. Do you offer custom social media management packages?

I currently offer a base package which will include the minimum of what I think every business needs to be doing on social media to have an impact. My packages can have things added to them but can't have things removed because I want to make sure it's worth your time.

02. DO YOU FILM THE CONTENT?

No, I do not film any content for the client. The client will film their own content and I will happily give content direction and inspiration where needed. The client can then send me all the raw content and I will happily edit for social media.

03. Do you offer just logo design?

No, I don't offer logo design on it's own. The minimum I supply my clients with is my Mini Brand Identity because I believe your brand is more than just a logo and you can never build brand awareness with just a logo.

04. DO you work with clients just in your area?

I work with clients all around the world. Time difference doesn't matter to me. We make it work! I am based in Spain but my clients are across Europe, USA, Australia, New Zealand, and Middle East.

05. dO YOU OFFER MENTORING or courses?

I currently offer a 1:1 Coaching Call which is 1 hour long and can be used to discuss any topic you need across Social Media, Web Design, and Branding. I will also be launching 2 online courses in the near future for Social Media Management & Branding. I no longer offer weekly mentoring sessions.

06. Are deposits or digital downloads refundable?

No, the deposit for services such as Full Brand Identity and Web Design are not refundable. I also don't offer any refunds on my Digital Templates, Stock Images, Mini Brand Identity, Online Courses and the 1:1 Coaching Call. 

07. How far in advance should i book?

For Social Media Management, at least 1 month. For Full Brand Identity and Web Design I am currently booking 2 to 3 months in advance.

08. DO you offer payment plans

Currently we have no payment plans available.

09. What do you need from me before we start web design?

Firstly we will have a call so I can understand more about your business and who you serve. You then must have all website content such as images and text ready before our agreed start date. If this isn't supplied in time a restart fee will be charged.

10. Will there be any additional costs EXPECTED with your services?

For Social Media Management and Branding, no, unless you add extra onto the base package. For Web Design there will be extra costs such as website hosting, domain purchasing, web font licenses, stock imagery if needed, and additional app fees.

11. WHAT SOCIAL MEDIA PLATFORMS DO YOU SPECIALISE IN?

My speciality is Instagram and the platform I work with the most. Although I can also support across Pinterest and TikTok when needed.

12. WHAT INDUSTRIES DO YOU SPECIALISE IN?

I've mostly worked with Fashion and Beauty brands but I have also worked across Wellness, Travel, and Events. 

Turn the Paige and see what I offer

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