This lesson is all about running a business that works for you. Inside, we’ll dive into the boundaries that keep your time, energy, and creativity protected - from personal habits like digital detox hours to business must-haves like clear contracts and response policies. You’ll learn how to set expectations with clients, create communication systems that save hours, and navigate those “difficult client” moments without burning out. Whether you’re a designer, social media manager, or any service-based founder, these strategies will help you stay in control, deliver your best work, and actually enjoy the business you’re building.
Module 3 PDF Guide
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MODULE 3: Boundaries & Client Communication
Take 10–15 minutes to answer these prompts in your notes or a journal:
1.Spot the Red Flags
-List 3 client behaviours that instantly raise stress or anxiety for you (e.g. late payments, constant urgent requests, rude messages).
-Next to each, write the first action you would take (e.g. friendly reminder, formal warning).
2. Create Your Scripts
-Draft one friendly but firm message you can use for:
3. Set Your Strike System
-Decide how many times a client can ignore a boundary before you pause or end the project (e.g. “One reminder + one formal warning + then enforcement”).
1.Spot the Red Flags
-List 3 client behaviours that instantly raise stress or anxiety for you (e.g. late payments, constant urgent requests, rude messages).
-Next to each, write the first action you would take (e.g. friendly reminder, formal warning).
2. Create Your Scripts
-Draft one friendly but firm message you can use for:
- A boundary reminder (e.g. office hours or communication tool)
- A price increase notice
- A scope-change request
3. Set Your Strike System
-Decide how many times a client can ignore a boundary before you pause or end the project (e.g. “One reminder + one formal warning + then enforcement”).
YOUR PLAYBOOK PRACTICE
